Terms and Conditions

Minimum order quantity:
1 spool or 1 hank, depending on the presentation. There will be no small quantity surcharges.

The given standard weights may vary slightly for textiles depending on humidity. We reserve a tolerance of +/- 5%. The cylindrical cardboard tubes are part of the goods. When the material is made up on cones, the net weight is calculated and charged.

Please register within 8 days of receipt.

Is only possible after consultation with us. For not agreed returns, we charge a processing fee of 10% of the value of the goods, at least Euro 8.-.

Payment Terms:
30 days net from invoice date. We reserve the right in certain cases to insist on advance payment.

Shipping Germany:
From an order value of Euro 500.-, the delivery is postage paid. For smaller orders we charge the postages listed under the menu item „Costs“.

Subsequent deliveries:
Within Germany, the subsequent deliveries are postage paid. For subsequent deliveries to other EU countries, the subsequent delivery is made in consultation with the customer, as this is not free of postage.